Privacy Policy

1. Introduction

Top5Verify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our phone verification and two-factor authentication services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number
• Account Information: Username, password, and account preferences
• Communication Data: Messages you send to us through contact forms or support channels

Automatically Collected Information

When you use our services, we may automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, verification attempts
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To provide, maintain, and improve our verification services
• Authentication: To verify your identity and prevent fraud
• Communication: To send you verification codes, service updates, and support messages
• Analytics: To analyze usage patterns and improve our services
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send promotional materials (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Mobile Information Protection

No mobile information will be shared or sold to third parties for marketing or promotional purposes.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our services, including:

• SMS gateway providers for message delivery
• Cloud hosting and data storage providers
• Analytics and monitoring services
• Customer support platforms

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government investigations
• Requests from law enforcement agencies
• Protection of our rights and safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption: Data transmission and storage encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard security protocols and practices

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Account information: While your account is active and for a reasonable period after closure
• Verification logs: For security and compliance purposes (typically 1-2 years)
• Communication records: As required by law or for dispute resolution
• Marketing data: Until you opt-out or as required by law

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of marketing communications
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect information about usage patterns. Types of cookies we use include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how you use our services
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

9. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Adequacy decisions
• Certification schemes
• Binding corporate rules

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification
• Providing notice through our services

Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: